ANNA XXXXX
xxx Foster Ave #6F • Brooklyn, New York • 11230
Cell: xxx-xx-9910; e-mail: [email protected]
xxx Foster Ave #6F • Brooklyn, New York • 11230
Cell: xxx-xx-9910; e-mail: [email protected]
Seeking position in customer service
Experience:
03.2008 - 04.2009
"Net-Zone" Internet Cafe, Yaroslavl, Russia
Network Administrator, Cashier
· Greeted customers entering the Cafe
· Resolved customer complaints
· Answered the phone
· Received and receipted a variety of payments and other cash and cash-related transactions
· Prepared daily cash bags for cashiers
· Sorted, counted, and wrapped currency and coins
· Prepared cash receipts for bank deposit
· Investigated and resolved any out-of-balance problems
· Maintained electronic files necessary to generate daily reports
Summary of Qualifications:
· Advanced PC skills
· Fast typing skills
· Ability to work under pressure and/or frequent interruptions
· Ability to work extra hours
· Ability to optimize and improve working process
· Punctuality
· Reliability
· Ability to communicate effectively both verbally and in writing
· Ability to work alone and to be self-motivated and organized
· Ability to work in a team
Education:
High school Diploma (2005)
2006 - 2009 Yaroslavl State Pedagogical University: Faculty of Foreign Languages (English and French)
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