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Вакансия от моего босса - техподдержка, Даллас, з\п 40000, бенефиты

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  • Вакансия от моего босса - техподдержка, Даллас, з\п 40000, бенефиты

    парни, девчушки. Есть позиция в Далласе технической поддержки, если есть знания по компьютерам и трудолюбие - срочно пишите, зарплата $40000

  • #2
    Re: Вакансия от моего босса - техподдержка, Даллас, з\п 40000, бенефиты

    знание компа - это какой уровень? винтчестер заменить?

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    • #3
      Re: Вакансия от моего босса - техподдержка, Даллас, з\п 40000, бенефиты

      Originally posted by DeepForest View Post
      знание компа - это какой уровень? винтчестер заменить?
      трудолюбиво заменить, но ваще спасибо челу вдруг кому поможет...

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      • #4
        Re: Вакансия от моего босса - техподдержка, Даллас, з\п 40000, бенефиты

        Originally posted by Logos View Post
        трудолюбиво заменить, но ваще спасибо челу вдруг кому поможет...
        Трудолюбиво заменить, верно!

        Сайт работодателя flexicompras.com

        Вот описание вакансии, еще актуально:

        JOB TITLE
        Help Desk Support Rep I

        KEY RESPONSIBILITIES
        • Provides first tier support to Flexi Compras retail and office locations for service requests received via phone, web, or email. Resolves service requests personally via phone or in person when possible, and escalates to senior representatives or Tier II support as appropriate.
        • Monitors Flexi’s dispatch queue to ensure that requests are created and routed to the appropriate support destination.
        • Provides support on general I.T. related issues, including troubleshooting network connections, correcting PC and printer issues, answering software questions, and resolving phone or internet connectivity outages.
        • Assists the HelpStar Manager or Systems Admin with I.T. projects, including but not limited to procuring product, sourcing parts, configuring computer systems and network equipment, network troubleshooting, and phone system configuration and troubleshooting.
        • Delivers desktop support to Home Office users for Windows and Macintosh PCs and laptops.
        • Performs other additional duties as assigned by the HelpStar Manager or Director of I.T.


        General:

        • Must be available to work flexible shifts including days, evenings, weekends, and holidays.
        • Must be at least 18 years of age, authorized to work in the USA, and be able to clear a criminal background check.
        • Thrives in fast changing environment with tight deadlines.
        • Must be able to lift and move computer equipment weighing up to 50 lbs.
        Education / Experience:
        • 1-3 years experience in an enterprise help desk or technical call center environment required
        • High School Diploma or GED required
        • Associate or Bachelor’s Degree in Computer Science or a similar concentration strongly preferred
        Computer Skills:
        • Experience with Windows XP, Windows Vista, Windows 7, and Microsoft Office
        • Demonstrated knowledge of Windows based networks, including the ability to diagnose and resolve issues with IPv4 addressing, subnets, VPN and DNS configuration.
        • Demonstrated ability to troubleshoot printer, phone, malware, and network issues for remote users.
        • Experience with HelpStar, Linux, Windows Server 03, 08, and MS Exchange preferred
        • Ability to type at a rate of 30 words-per-minute required.
        Math / Language / Reasoning Abilities:
        • Excellent analytical skills
        • Excellent written and verbal communication skills
        • Excellent organizational skills, especially the ability to manage multiple concurrent tasks and deadlines in a fast paced, dynamic environment
        • Ability to quickly research solutions to new and unfamiliar problems that they may not have encountered previously.
        • Spanish fluency preferred.
        Certificates / Licenses:
        • CompTIA A+ Certification preferred
        • Microsoft MCP preferred

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        • #5
          Re: Вакансия от моего босса - техподдержка, Даллас, з\п 40000, бенефиты

          Выложено описание вакансии на сайте. Еще актуально. Резюме присылаем на [email protected]

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