Доброго времени суток!
Прошу покритиковать резюме. Чувствую, что есть проблемы с терминологией и, резюме отчасти написано на "русском" английском, но не понимаю пока, как его оптимизировать. Буду признателен за ваши замечания!
CONTACT INFORMATION
Name
Phone
Email
OBJECTIVE
Seeking a position of VoIP/UC Engineer where I can use my technical competencies in networking and voice applications administration and improving the performance of the company.
SUMMARY OF QUALIFICATION
TECHNICAL PROFICIENCY
Network equipment: Cisco Catalyst switches 29XX, 37XX, 65XX series, Cisco ISR 29XX, 39XX, 4XXX series, Avaya switches 4850GTS, 4826ERS Avaya routers SR4134.
UC Software: Cisco: CUCM 4-11, CUCME 7, UCCX 7-10, IVR 7-10v.
Avaya Aura: AACC Elite, ACM 6, ASM 6, WFO 10 (ACR), CMS 6, MES, APC.
Certifications: CCNA, 20XX
CCNA Voice, 20XX
CCNP, 20XX
EDUCATION
MSc / Engineer of Telecommunications and Switching System
Siberian State University of Telecommunications and Informatics
XXX City, Russia
Graduated in June 2006
WORK EXPERIENCE
Subdivision Leader, March 20XX – Present
XXX, Company
Lead Engineer, September 20XX - March 20XX
XXX, Company
Lead Engineer, April 20XX – September 20XX,
XXX, Company
KEY ACHIEVMENTS
Architecture design and equipment configuring of the XXXXXXXX private network area fragment and distributed phone system (30 sites), which is based on the Cisco 29XX, 39XX ISR in a chief engineer role.
Architecture design and launch a network and call center infrastructure of a regional company site, which based on Cisco UCCX 7.5 system (100 agents).
Installation, setting to work and further support distributed call center infrastructure based on Avaya Aura Call Center Elite software (500 agents).
Прошу покритиковать резюме. Чувствую, что есть проблемы с терминологией и, резюме отчасти написано на "русском" английском, но не понимаю пока, как его оптимизировать. Буду признателен за ваши замечания!
CONTACT INFORMATION
Name
Phone
OBJECTIVE
Seeking a position of VoIP/UC Engineer where I can use my technical competencies in networking and voice applications administration and improving the performance of the company.
SUMMARY OF QUALIFICATION
- Experienced engineering large scale production voice networks
- Experienced in building distributed call centers
- Consistent knowledge of installation, configuration, and management of UC Avaya and Cisco solution
- Wide knowledge of voice and data technologies
- Good understanding of Telephone Company & Carrier procedures
- Familiarity with SIP, H.323, ISDN , SS7, MGCP and T.38 voice protocols
- Advanced ability to troubleshoot VoIP Phone Systems
- Experienced designing and building Cisco and Avaya data networks
- Good comprehension of the TCP/IP stack and principals of building LAN/WAN networks
- Able to receive and accomplish tasks related to new fields of knowledge in IT (for example, with other types of equipment)
TECHNICAL PROFICIENCY
Network equipment: Cisco Catalyst switches 29XX, 37XX, 65XX series, Cisco ISR 29XX, 39XX, 4XXX series, Avaya switches 4850GTS, 4826ERS Avaya routers SR4134.
UC Software: Cisco: CUCM 4-11, CUCME 7, UCCX 7-10, IVR 7-10v.
Avaya Aura: AACC Elite, ACM 6, ASM 6, WFO 10 (ACR), CMS 6, MES, APC.
Certifications: CCNA, 20XX
CCNA Voice, 20XX
CCNP, 20XX
EDUCATION
MSc / Engineer of Telecommunications and Switching System
Siberian State University of Telecommunications and Informatics
XXX City, Russia
Graduated in June 2006
WORK EXPERIENCE
Subdivision Leader, March 20XX – Present
XXX, Company
- Subdivision strategy implementation and development
- Supervision and coordination of Engineers group, staff adaptation and motivation, administrative tasks realization
- Design and implement new voice corporate services
- Business meeting with customers, contractors and vendors
- Budget projects estimation
- Technician support of the Avaya Call Center Elite corporate infrastructure
Lead Engineer, September 20XX - March 20XX
XXX, Company
- Technical support of the customers at Cisco, Avaya UC area as a 2-d line engineer
- Technical support of the Avaya Call Center Elite corporate infrastructure
- Escalation customer service requests to the 3-d line vendors support teams
- Implementation of the new connections to the Service Providers networks
- Installation, configuration and setting up voice systems/network equipment
- Quotations and technical statement preparing
- Compositing manuals for customers engineers
Lead Engineer, April 20XX – September 20XX,
XXX, Company
- Design, implement and support of the corporate telephony VoIP network
- Network devices configuration and Installation
- Formalization of the customer requirements
- Quotations and technical statement preparing
- Customers connection to the corporate network
KEY ACHIEVMENTS
Architecture design and equipment configuring of the XXXXXXXX private network area fragment and distributed phone system (30 sites), which is based on the Cisco 29XX, 39XX ISR in a chief engineer role.
Architecture design and launch a network and call center infrastructure of a regional company site, which based on Cisco UCCX 7.5 system (100 agents).
Installation, setting to work and further support distributed call center infrastructure based on Avaya Aura Call Center Elite software (500 agents).
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