прочтите вот этот документ:
http://www.ulitka.com/request-to-k cc.html
я только что написал письмо роботу в Кентукки и получил вот какой ответ (внутри - инструкции, как заказать дубликат)
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Код HTML:
DIVERSITY IMMIGRANT VISA LOTTERY
The State Department, Kentucky Consular Center has received your
e-mail. Thank you for your interest in the Diversity Visa Lottery program.
The DV-2006 lottery registration period will be from Friday, November 5,
2004 through Friday January 7, 2005. We strongly encourage those interested
not to wait until the last week. Millions of entries are received every
year, but only a relatively small number are chosen. Winners are notified
directly by mail between May and July 2005. We are unable to provide a list
of winners. Inquiries may be directed to this email address or you can call
606-526-7500. We can provide general information about the program as well
as answer questions about specific DV 2005 cases. So that we can respond to
your inquiry most efficiently, please re-send your message and type one of
the following phrases in the subject line.
Ø To request Instructions for the DV 2006 program, on the subject line
type:
o DV Instructions English 2006 for English instructions
o DV Instructions Spanish 2006 for Spanish instructions
o DV Instructions Polish 2006 for Polish instructions
o DV Instructions Romanian 2006 for Romanian instructions
o DV Instructions Russian 2006 for Russian instructions
o DV Instructions Latvian 2006 for Latvian instructions
o DV Instructions Ukrainian 2006 for Ukrainian instructions
o DV Instructions French 2006 for French instructions
o DV Instructions Chinese 2006 for Chinese instructions
Ø To inquire about your DV 2005 case, on the subject line type: Case
Number
o In the message text, include complete case number (shown on your
Notification Letter) and complete Name and Date of Birth of the principal
applicant.
Ø To request Instructions on Adjustment of Status procedures, on the
subject line type: Adjustment
Ø To request KCC to re-send the Packet of Information that contains the
forms you need to complete and return to KCC, on the subject line type:
Packet 3
o In the message text, include complete Case Number, Name, and
Address. (Note: You will not receive the Notification Letter. See below.)
Ø For a replacement copy of your Notification Letter: You must submit
that request in writing and mail it to:
Kentucky Consular Center
3505 N Hwy 25W
Williamsburg, KY 40769
o Include complete case number
o Provide a recent photo of yourself
o Full Name and Address
o Be sure to sign the request